【Services】

1. To use this Site, an internet connection is required. Customers are responsible for preparing the necessary equipment, communication environment, and software at their own cost and responsibility.

2. The Site provides information related to kimono rentals and offers product sales. Please note that service content may be added, changed, or discontinued without prior notice.

3. The Company does not guarantee the accuracy, safety, or usefulness of the Site or its related services. The Company shall not be liable for any damages resulting from temporary suspension or changes to the Site.
   For details, please refer to the “Disclaimer.”

【Privacy Policy】

The Company appropriately manages customers' personal information in accordance with applicable laws and regulations. We strive to protect personal information based on the following policy.

1. Basic Policy on Personal Information Protection
   Hanaha collects and uses customers’ personal information (such as name, address, phone number, email address, etc.) only within the scope necessary for the purposes listed below.

• For providing services, communication, delivery, billing, and conducting surveys related to sales operations

• For providing information via direct mail or email

• For marketing purposes using statistical data that does not identify individuals

2. Protection and Management of Personal Information
   We take appropriate security measures to prevent unauthorized access, leakage, or alteration of personal information.

3. Provision to Third Parties
   Personal information will not be provided or disclosed to third parties other than outsourced contractors, unless consent has been obtained or required by law.

4. Disclosure, Correction, and Deletion of Personal Information
   Upon request from the customer, we will disclose, correct, or delete personal information in accordance with relevant laws and regulations.

【Copyright and Intellectual Property Rights】

1. All intellectual property rights for texts, images, designs, programs, and other content on the Site belong to the Company or third parties with legitimate rights. Customers may not reproduce, use, or redistribute these beyond personal use without permission.

2. The trademarks “Hanaha” and the Company’s logo belong to the Company. Unauthorized use is strictly prohibited.

【Prohibited Acts】

Customers are prohibited from engaging in the following acts when using the Site. If a violation is confirmed, the Company may claim compensation for damages.

1. Acts that infringe or may infringe upon the rights, property, reputation, or credibility of the Company or third parties

2. Acts that violate public order and morals or may potentially do so

3. Registering or submitting false information

4. Sending or posting viruses or unauthorized programs

5. Sending unsolicited emails or advertisements without permission

6. Acts that violate laws and regulations or may potentially do so

7. Any other acts deemed inappropriate by the Company

【Compensation for Damages】

If a customer violates these Terms and causes damage to the Company, the Company may claim compensation for the full amount of the damage.

【Governing Law and Jurisdiction】

Any disputes related to the Site or these Terms shall be governed by the laws of Japan and shall fall under the exclusive jurisdiction of the Kyoto District Court as the court of first instance.